1. Delivery Coverage
William Adventures proudly ships worldwide. Whether you’re ordering travel accessories, camping gear, fishing gear, luggage, or travel tech, we deliver straight to your doorstep using trusted courier services.
2. Payment Method
We offer Cash on Delivery (COD) as our only payment method.
You pay only when the product is delivered to your address.
No advance payments, no hidden charges.
3. Processing Time
Orders are typically processed within 1–3 business days after confirmation.
You will receive a confirmation email or SMS once your order has been processed and shipped.
4. Estimated Delivery Time
Delivery times vary depending on your location:
Local/Regional deliveries: 4–7 business days
International deliveries: 7–15 business days
Delays may occur due to customs clearance or high-demand periods.
5. Shipping Charges
Shipping charges (if any) will be clearly displayed at checkout.
In most cases, standard shipping is free, but additional charges may apply for remote locations or bulky items.
6. Tracking Orders
Once your order has been shipped, we’ll send you a tracking number via email or SMS (if applicable) so you can monitor your delivery status in real-time.
7. Delivery Attempts
Our courier partners will attempt delivery up to two times.
If delivery fails due to unavailability or incorrect address, the order may be canceled.
Please ensure someone is available to receive the package and make payment at the time of delivery.
8. Damaged or Missing Items
If your order arrives damaged or items are missing:
Contact us within 48 hours of receiving the package.
Email us at [email protected] with your order number and photos of the issue.
9. Customs and Duties
For international orders, any applicable customs duties, import taxes, or fees are the responsibility of the customer.
Please check with your local customs authority for more information.
10. Contact Us
For any questions regarding your delivery, reach out to us at:
Email: [email protected]